Communications technology company Avaya has appointed Gaurav Passi as the President of Avaya Cloud.
Passi has an experience of cloud industry of more than a decade and will report to the chief executive officer, Jim Chirico, Avaya. He will be responsible for boosting growth of company’s cloud-based solutions and driving continued momentum to grow market share in UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) worldwide.
He most recently served as Executive Vice President, Products and Technology at Five9, where he spearheaded development, modernization and growth of the firm’s contact center cloud offering.
Prior to this, Passi has held senior leadership positions açross companies such as Deutsche Telekom Hosted Business Services, Amdocs Inc. and Ciena Corporation.
“Gaurav’s addition to our leadership team will be invaluable as we double down on the multiple dimensions of cloud including public, private and hybrid solutions to unlock significant value for our customers and partners,” Chirico was quoted saying.
The company had said in June this year that it had more than 3 million seats in the cloud across its private and public cloud offerings in UCaaS and CCaaS, and that cloud-based solutions now represent approximately 11% of total revenue.