Thursday, March 28

Pharma Major Lupin Launches its First Chatbot named ANYA

A medtech firm Lupin has reportedly roled out a chatbot named ‘ANYA’ which has been basically designed to provide medically verified information for health-related queries. This particular disease awareness bot aims to answer patient queries related to ailments.

The bot was launched at the 46th Annual Meeting of the Research Society for the Study of Diabetes. ANYA is chatbot trained to help patients with health-related concerns as part of their disease management.

“At Lupin, we continue to explore ways to integrate technology to support effective patient care. Chatbot as a technology has enormous potential to aid in medical assistance and to support in building awareness and breaking myths associated with various therapies,” said Rajeev Sibal, President – IRF, Lupin.

ANYA is currently hosted on Facebook Messenger and will connect with patients in three ways: Users can run a search for @askanyabot on Facebook Messenger and can start chatting, anyone visiting Lupin’s ShapingHealth Facebook page will automatically get a chat popup from ANYA.

The idea behind launching ANYA is to provide medically verified information and acting as a preferred partner for doctors in resolving patient queries anytime.