Emojis In Work Emails May Portray Low Competence: Study

August 14th, 2017 Using a smiley face emoji or similar emoticons in work-related e-mails may not create a positive impression and could actually portray low competence, a study suggests. "Our findings provide first-time evidence that, contrary to actual smiles, smileys do not increase perceptions of warmth and actually decrease perceptions of competence....