Google is working on a ‘smart’ messaging service to take on Facebook
Google is working on a new "smart" messaging service
Google is working on a new "smart" messaging service that will be able automatically answer users' questions, sources with knowledge of the plans tell The Wall Street Journal's Alistair Barr.
Although the report is sparse on concrete details, the app sounds like a combination of Google's current Hangouts service - which lets users message their friends -and Facebook M, the virtual "personal assistant" which, in its beta phase, can complete tasks for users like ordering flowers or booking flights.
Facebook aims to build M so that the service will use artificial intelligence to complete various tasks, although its early incarnation relies on humans, who oversee the AI.
Google is also looking to weave AI into the mix. The app wo...