With 80,000 Requests Per Day This Startup Becoming India’s Biggest Personal Assistant Platform
Ankur Singla, was working with a corporate law firm in London when he quit in 2009 to startup. When he came back to India he had a problem with his phone company overcharging him for the internet services, and he realized how difficult consumer complaint readdress in India really is. And he started up Akosha in 2010.
What started as a complaint platform for companies soon changed to a personal assistant app when the team realized that the nature of queries from customers started to vary. “People were seeking all kinds of help which were not just limited to complaints,” says Ankur, the CEO and Founder.
We live in a world complicated by information and choice, where every little task demands time and attention. Helpchat team wanted to add value to people’s life by providing them a help...