Wednesday, April 24

Tag: NCR

E-commerce Giant Amazon Sets Up Captive Call Centers in India
24Oct By Gauri SinghNo Comments
BUSINESS

E-commerce Giant Amazon Sets Up Captive Call Centers in India

The e-commerce player Amazon has set up captive call centres in India to handle some of its international and domestic customer and seller services. The company has taken a departure from its previous strategy of working purely with business process outsourcing companies. The e-commerce giant is expecting to expand more and more in India. The company has been looking at its customer service strategy over the past year. It was in January that Amazon acquired a warrant in US company StarTek that is tied to the amount of revenue Amazon generates for the US BPO company. “Amazon has looked at this very strategically. If they are giving you business then they want part of that upside or, in some cases, they think they can generate and keep the efficiencies for themselves. They have a long ...
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Bengaluru Most Hospitable to Tech Startups; NCR Next Best
22Aug By PriyankaNo Comments
ANALYSIS

Bengaluru Most Hospitable to Tech Startups; NCR Next Best

(ANI): Bengaluru is host to the largest share of technology driven start-ups, followed by the Delhi NCR and Mumbai while Hyderabad and Chennai are also quite popular among the techies who are budding entrepreneurs, according to an ASSOCHAM study. The study done in association with the thought arbitrage found that in the technology driven start-ups, India has moved up to third position with the US occupying the top position with more than 47,000 and UK with over 4,500. India's tech start-ups number around 4,200 up to 2015. In terms of total number of start-ups, comprising tech and non-tech areas, India again figured among the five largest hosts in the world along with China. The number of start-ups in both India and China was 10,000 each. The US is at the number one position among...
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