Facebook Accelerates Outsourcing to Indian IT Firms to Manage Fraud
The social networking giant Facebook has accelerated its reach to Indian IT services firms including HCL Technologies, Wipro and Tech Mahindra for the purpose of content moderation, anti-money laundering and data analytics as it faces increased global pressure and scrutiny to curb rumours as well as fraud on the platform.
The social network has increased the engagement in the “the last few months” with the Indian companies. One of the executives of a tech firm said the combined contracts of Indian companies with Facebook is valued at over $400 million and would only increase as the social network seeks human help in resolving issues that it had earlier thought would be helped by technology.
After the scandals broke out, Facebook founder Mark Zuckerberg had pr...