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E-commerce Giant Amazon Sets Up Captive Call Centers in India

24Oct By Gauri SinghNo Comments

BUSINESS

E-commerce Giant Amazon Sets Up Captive Call Centers in India

The e-commerce player Amazon has set up captive call centres in India to handle some of its international and domestic customer and seller services. The company has taken a departure from its previous strategy of working purely with business process outsourcing companies. The e-commerce giant is expecting to expand more and more in India. The company has been looking at its customer service strategy over the past year. It was in January that Amazon acquired a warrant in US company StarTek that is tied to the amount of revenue Amazon generates for the US BPO company. “Amazon has looked at this very strategically. If they are giving you business then they want part of that upside or, in some cases, they think they can generate and keep the efficiencies for themselves. They have a long ...

Sony Launches ‘World’s Toughest and Fastest’ SD Cards in India

17Oct By Gauri SinghNo Comments

Tech

Sony Launches ‘World’s Toughest and Fastest’ SD Cards in India

Sony expanded the SF-G Series with the launch of the new UHS-II SD card range that is touted to be the world's toughest and fastest. Dubbed Tough, the new SF-G series is claimed to offer read speeds up to 300MBps and write speeds up to 299MBps. Sony has also offered a bend proof build that can be bent to 180N and resist a drop of up to five metres. All this makes it the new SD cards 18 times stronger than the SD standard that withstands 10N force, Sony claims. Further, the new SF-G Series SD cards have an IP68 rating that makes them water- and dust-resistant. While the 64GB Sony SF-G64T in the new series comes with a price tag of Rs. 13,290, the 128GB SF-G128T is priced at Rs. 24,590. Both new models are already available for purchase through all Sony Center, Alpha Flagship stores, and ...

Google Soon to Launch its ‘Shopping’ Tab in India

15Oct By Gauri SinghNo Comments

News

Google Soon to Launch its ‘Shopping’ Tab in India

The technology giant and the largest search engine Google is reportedly going to launch its ‘Shopping’ tab in India. This would allow users to search for products to buy and directing them to merchant websites or e-commerce platforms for product listings. The tab is currently in working and in a few months, the Shopping tab will be piloted soon, prior to a full-fledged launch before the end of the year. “We are always exploring options to help consumers find the products they want to buy more quickly and efficiently from local merchants,” a Google spokesperson stated. Google has been in talks with e-commerce players such as Flipkart, Paytm Mall and Snapdeal to join together in the company’s shopping tab initiative. Besides large e-commerce websites, Google is also expected to tap into...

13Oct By Gauri SinghNo Comments

INDIA

Indian Passengers May Enjoy In-flight Wifi Connectivity from Next Month

With the technology growing at a great pace, Indian passengers can now expect to browse the internet and make calls on board from next month. The Indian airline SpiceJet has announced that they will become the first airline to offer wifi on board, as their new Boeing 737 Max is fitted with systems to make it possible. “We have also selected a service provider and as soon as government approvals come, passengers will be able to use wifi on board, most probably from next month,” SpiceJet CMD Ajay Singh said. "Fares currently are not sustainable and airlines will have raise fares to meet cost of operations and remain profitable.” The aircraft of the airline is fitted with Satcom that will enable the airline to offer internet on board. Also, the airline will offer wifi ‘complimentary’ for th...

Google to Launch its Online Storefront by November in India

11Oct By Gauri SinghNo Comments

BUSINESS

Google to Launch its Online Storefront by November in India

The festive season in India is arriving and all the companies are gearing up for it. The technology giant Google is also looking to capture the e-commerce market in the country. Google is planning to launch an online storefront for all its branded hardware products in November. This store will have the electronic devices including its flagship smartphone Pixel, Chromecast, Google Home smart speakers, and virtual reality headset, Daydream. The storefront will be a website where Google will merely display its branded and licensed hardware products, however, it will be able to gain access to customer data and have a stronger influence over the buying experience. “We are looking to launch a Google-branded online store for all hardware launched in India, with an authorized partner who wi...

Raheel Khursheed Becomes Snap’s Country Head

8Oct By Gauri SinghNo Comments

News

Raheel Khursheed Becomes Snap’s Country Head

The former head for Twitter news for India, Raheel Khursheed has now been appointed as the country head of disappearing message application Snap. Khursheed is Snap’s first India hire and is likely to lead India operations for the company. “I recently started an all encompassing role at @Snap - leading the market entry of the world’s largest camera app into the Indian landscape. My official designation is country expert, India,” tweeted Khursheed on the social site Twitter. @Snap is at an incredible crossroads in India. It has had a 75+ yoy growth and has a robust user base that indexes 55% female. This is a special thing and we intend to build on this. Stay tuned for more. pic.twitter.com/HxfaTQvt4h — Raheel Khursheed (@Raheelk) October 4, 2018 Last year, Evan Spiegel...

Zomato Claims to be the Leader of Food Delivery Space in India

6Oct By Gauri SinghNo Comments

BUSINESS

Zomato Claims to be the Leader of Food Delivery Space in India

India’s food delivery sector is growing a lot these days. Restaurant discovery and food delivery firm Zomato recently claimed to have hit the 21 million monthly order run rate in India. The company said that it saw its highest weekly order volume during the month of September touch 700,000 orders each day of the week. With this, foodtech giant Zomato has announced that it is the market leader in the food delivery space in India. “At the beginning of 2018, we were at 3.5 million orders a month. With 21 million orders per month, as far as we know, we are now the market leader in the food ordering space in India,” mentioned Zomato CEO, Deepinder Goyal. Also, it was stated that Zomato had reached the 3 million monthly order volume mark. The company has its existence in 38 cities in India....

5Oct By Gauri SinghNo Comments

INDIA

Kochi is All Set to Launch Autonomous Cars in India

Recently Kochi became the first city in India to have a cashier-free store. A few weeks after this, the city is all set to welcome to the driverless car. Cocon-2018, the annual cybersecurity conference to be held in Kochi will host a live display using a prototype autonomous car. The autonomous or self driving car is touted as the next revolution in the transportation sector. Also, it is a vehicle that can sense its environment and navigate without much human input. Along with this, there will be a session on security concerns raised by hackers in the field of transportation. Apart from the driverless car, the eleventh edition of the conference would showcase futuristic live demonstrations, including the functioning of an AI-enabled drone, robotics and hacking through IOTenabled a...

US-Based WeWork has Launched ‘WeWork Labs’ in India

5Oct By Gauri SinghNo Comments

BUSINESS

US-Based WeWork has Launched ‘WeWork Labs’ in India

The popular co-working firm WeWork which is based in the US has launched 'WeWork Labs' in India. This has been done to help early-stage startups in the country get access to investment, resources and mentorship from its global network of members to help these fledgling companies expand their business. Apart from this, the service has also been expanded to its co-working spaces in countries like the US, China, Korea, Brazil and Israel and others. "India is among the largest start-up nations and is poised to continue growing at a significant pace. While there are programmes running in India that offer incubation and acceleration to start-ups, we believe the scale has to be increased manifold," WeWork Labs Senior Vice President and Global Head Roee Adler stated. At present, about 1,0...

SoftBank Vision Fund to Invest $250 Million in India’s Popular Logistics Firm

4Oct By Gauri SinghNo Comments

BUSINESS

SoftBank Vision Fund to Invest $250 Million in India’s Popular Logistics Firm

The well-known SoftBank Vision Fund is in talks to invest $200-250 million (Rs 1,470-1,837 crore) in Indian ecommerce-focused logistics company Delhivery. The fund that was started by SoftBank’s Japanese billionaire founder, Masayoshi Son will make Delhivery’s valuation reach around $1.2 billion. This move will take the company to the unicorn club and it will become one of the most known delivery platform in the country. “They have been evaluating Delhivery seriously for the past few months but a transaction is not final yet,” said a person familiar to the matter. This investment will provide Delhivery a better capital runway, given that it comes after it was reported that the logistics firm decided to push back plans for an anticipated $350 million initial public offering, an issue i...

Bumble is Expanding to India Backed by Priyanka Chopra

4Oct By Gauri SinghNo Comments

BUSINESS

Bumble is Expanding to India Backed by Priyanka Chopra

Bumble, an online dating app is reportedly expanding to India by the end of this year and has taken in actor Priyanka Chopra as partner, advisor, and investor. Prior to this, Chopra has previously partnered with the company on its business networking feature Bumble Bizz last October. She is looking to help the company with its India expansion plans. Following the deal, Anjula Acharia, a partner at Trinity Ventures and Chopra's manager, will also join the company as a strategic advisor. Also, Bumble said it has been building a local team, defining a go-to-market strategy and engaging with key partners in the market over the last nine months. In India, the app will be available in Hinglish and Hindi on iOS and Android. It will also come with yet-to-be-announced security features bey...

29Sep By Gauri SinghNo Comments

INDIA

India’s DMRC has partnered with PhonePe to Facilitate Payments

The digital payment player PhonePe has tied up with Delhi Metro Rail Corporation (DMRC) to offer PhonePe users with the service of recharging their DMRC smartcards on the app itself. This service will be made available to the users through a micro app in the freshly created 'Apps' section on the PhonePe app. The fintech company stated that it will be the exclusive partner to power UPI payments for DMRC smartcard recharges. The people can also make use of the PhonePe app as a payment option to recharge their smart card on DMRC website. This association has added to PhonePe’s travel and commute services portfolio which already consists of cabs, buses, hotels and flight services. PhonePe which is part of Walmart-owned Flipkart group had also partnered with Indian Railway Catering and...