Tech Conversation With Serge Morzov, Founder of California Based Platform Helpcrunch
At present times, there might be a plenty of ways of connecting the customers and the service or product provider. Be it via E-mail or customer support or via feedbacks. Earlier messages or info sharing was confined to TV commercials, phone calls or radios. With the introduction of several messengers, it has become quite convenient for people to share the same via texts.
The contextual messages have totally taken the field of communication. The texts have quite a potential that the spoken words don’t! With the same objective, of connecting with your customers in order to cater and understand their needs, to stay personal and deliver the right message at the right time to increase conversions and grow per-user revenue.
Pixr8 got an opportunity to interview Serge Morozov, founder and C...