Agara Labs raises $2.5 million from Blume Ventures and RTP Global
Agara Labs, a startup applying Deep Learning to speech and text to automate customer support, has come out of stealth with pre-Series A funding of $2.5 million from Blume Ventures and RTP Global. The company already counts Silicon Valley bluechip Kleiner Perkins as a seed investor.
Agara Labs automates end-to-end customer support operations for even the most complex kinds of queries. It achieves this by training sophisticated Deep Learning models on over 10 million historical customer support queries and other proprietary data sources.
The company is currently working with large service providers like AWS and Genesys etc.
The company’s flagship product, Sia, is a fully autonomous phone support agent which can directly field calls with customers and handle their problems just the w...