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Paytm Further Delists Logistics Partners To Improve Customer Experience

26Jul By RishabhNo Comments

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Paytm Further Delists Logistics Partners To Improve Customer Experience

Ecommerce platform Paytm Mall has once again made amendments in its quality control and to get things in order by delisting 6 out of its 14 logistics partners and 30 courier aggregation centres, and restricted delivery to 17,000 pin codes instead of 26,000 pin codes. Paytm cited customer experience and inability to meet service level agreements by the delisted logistics partners as reasons for the decision taken in response to an audit conducted by the marketplace. "None of the logistics partners which have been delisted are venture capital-backed," Sinha said. “We believe, working with fewer retailers and pin codes that leads to a superior customer experience is more important than rapid expansion,” said Amit Sinha, chief operating officer of Paytm Mall. Paytm had revamped its platfo...

News Updates: MobiKwik Partners With Domino’s Pizza, Burger King, Flipkart’s EKART Introduces Smart Courier Service

MobiKwik, one of India's independent mobile payments' network has partnered with Domino's and Burger King for cashless payments across their outlets in 200+ Indian cities. With this association, MobiKwik now has enabled cashless payments across 8,000 restaurants in India. Announcing these associations, Upasana Taku, co-founder, MobiKwik said: "At MobiKwik, we are driven with the vision of a cashless India and our association with these food-retail giants like Dominos is a strong step towards realising that idea. We aim for 100 percent growth every month through offline food and retail tie ups." MobiKwik is one of the largest independent mobile payments network, connecting 30 million users with 75,000+ retailers. Founded in 2009 by Bipin Preet Singh and Upasana Taku, the company has raise...

Invested $300 Million in Supply Chain, Logistics in 18 Months: Snapdeal

E-commerce major Snapdeal has pumped in $300 million (about Rs 1,990 crore) over the last 18 months to strengthen its supply chain and logistics and facilitate the increase in shipment volumes. The city-based firm has seen 1.9 times increase in shipment volumes from 1.29 lakh daily shipments last year to 2.5 lakh this year. "We have seen a significant increase of 1.9 times in shipment volumes. This is on account of increase in assortment on Snapdeal from 12 million to 35 million over the year. We have also expanded our seller base which helped increase shipments," Snapdeal Chief Customer Experience Officer Jayant Sood told PTI. He added that reports by PwC and RedSeer Consulting suggest that Snapdeal's promised delivery time is the shortest across India. "The number of sell...