June 24th, 2018WhatsApp which has over 200 million users in India is working on to set up a 24-hour customer support for its payments services that are rolled out in India in the coming weeks.
The leading chat app will provide support through e-mails as well as a toll-free number.
"We will provide 24-hour customer support in English as well as...
March 7th, 2017HDFC Bank announced the launch of an electronic virtual assistant (EVA), an artificial intelligence-driven chatbot, for customer services.
Eva is India's first AI-based banking chatbot and can answer millions of customer queries across multiple channels instantly, HDFC Bank said in a statement. Eva can assimilate knowledge from...
