Wednesday, November 6

Tag: COD

Pepperfry Introduces Cash-On-Delivery Services Up To Rs 50,000
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Pepperfry Introduces Cash-On-Delivery Services Up To Rs 50,000

Online home and lifestyle store Pepperfry has reportedly launched a fresh feature on its platform that is from now on, the consumers in Mumbai and Delhi NCR will be able to avail the cash on delivery (COD) services ahead of the upcoming festive season. Furniture delivery is a big space and thus, it is generally not based on COD, but now the company will offer COD payments of up to Rs 50,000 on high-ticket purchases at no additional cost as an introductory offer. With this move, the Mumbai-based company is looking to make high-value furniture transactions accessible to consumers in line with a target to reach up to 20 million homes by 2020. “The introduction of the COD option with an upper limit of up to Rs 50,000 offers more flexibility to our customers when purchasing furniture onl...
RBI Says Cash-On-Delivery Deals Not Allowed
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RBI Says Cash-On-Delivery Deals Not Allowed

The most convenient payment option Cash-on-delivery (Cod) provided by several online retailers such as Flipkart and Amazon may be a regulatory grey area as per the Reserve Bank of India's (RBI's) response to a Right to Information (RTI) query. The RBI has said that e-commerce platforms are "not authorised" to collect money from customers on behalf of third-party vendors in cash-on-delivery (CoD) deals. RBI made the statement in a reply to an RTI query. “Aggregators/payment intermediaries like Amazon and Flipkart are not authorised under Section 8 of the PSS (Payments and Settlements Systems) Act, 2007,” mentioned the apex bank in response to the report. The statement by the RBI could be a critical blow to the e-commerce industry in the country. According to the reports over half of th...
Snapdeal Started Delivery of Hard Cash at Home
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Snapdeal Started Delivery of Hard Cash at Home

During this demonetisation period, India based e-commerce portal Snapdeal rolled out a new service called Cash@Home – which will allow customers to order cash and get it delivered at their doorstep. The company will be using the cash that it receives through Cash on Delivery (CoD) to operate this facility. It will charge a convenience of Re 1, which can be either paid through FreeCharge or through a debit card at the time of booking the order. A user can request for Rs 2000 per booking and any bank’s ATM card can be used to pay for the cash. The customers are not obligated to order anything else from Snapdeal to access the ‘Cash@Home’ facility. The service is already live in Gurgaon and Bangalore and will be extended to other major cities in the coming days. Snapdeal’s co-founder Roh...
E-commerce Giant Amazon’s Cash on Delivery Orders Back on Track
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E-commerce Giant Amazon’s Cash on Delivery Orders Back on Track

E-commerce giant Amazon today said it has resumed cash on delivery (CoD) service for customers, two days after it had halted the option following the government's move to demonetise Rs 500 and Rs 1,000 notes. Apart from cash, Amazon India will allow customers to pay using credit and debit cards at the time of delivery of the order. "As of November 11, we are re-introducing CoD to enable options to pay at the time of delivery. This accommodates customers who face challenges of paying online, but are still able to use electronic instruments at delivery," an Amazon India spokesperson said. The spokesperson added that the delivery agents have been trained to help customers who opt for card payments at the time of order delivery or valid currency notes, including the newly introduced Rs...
Ecommerce Firms Paytm & Amazon Temporarily Halting COD Orders, Issue Advisories
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Ecommerce Firms Paytm & Amazon Temporarily Halting COD Orders, Issue Advisories

Ecommerce companies are struggling to handle cash on delivery (COD) orders, following the government's decision to demonetise Rs 500 and Rs 1,000 currency notes, with firms like Amazon and Paytm temporarily halting the facility for customers. Some companies like Uber and BigBasket have issued advisories urging customers to pay in lower denominations, while others like Flipkart and Snapdeal have set limits to the value of orders that can be delivered through COD. According to industry estimates, about 70 per cent of the shoppers opt for cash while buying a product. "We have temporarily stopped cash as a payment option for new orders. Customers who had already placed COD orders before midnight 8/11 can pay for their orders using debit or credit cards or currency of valid denominations ...