June 24th, 2018WhatsApp which has over 200 million users in India is working on to set up a 24-hour customer support for its payments services that are rolled out in India in the coming weeks.
The leading chat app will provide support through e-mails as well as a toll-free number.
"We will provide 24-hour customer support in English as well as...
January 19th, 2018Popular messaging platform WhatsApp today unveiled a new WhatsApp Business app, aimed at small and medium enterprises.
The free-to-download Android app will make it easier for companies to connect with customers, as well as its 1.3 billion users to chat with businesses, WhatsApp said in a statement.
WhatsApp Business is available...
May 8th, 2017Indians make 50 million minutes of video calls daily via WhatsApp, the highest compared to users in any other part of the globe.
WhatsApp, a popular messaging app that competes with the likes of Hike, Googles Allo and Viber in India, started offering video calling feature in November last year.
The video calling feature also...
April 13th, 2017Facebook's Messenger today said it has crossed 1.2 billion monthly active users milestone with the addition of about 200 million new users in last eight months.
"We now have over 1.2 billion people actively using Messenger every month," Facebook Head of Messenger David Marcus said in a post on the social networking platform.
In...
February 21st, 2017Alibaba's payment affiliate Ant Financial will invest USD 200 million in a unit of South Korean messaging giant Kakao, the companies said today, the Chinese firm's latest step to expand its global reach.
The investment in Kakao Pay comes less than a month after Ant bought US-based payments operator MoneyGram for around USD 880 million...
January 8th, 2017New Year's eve saw a whopping 14 billion messages being sent on WhatsApp in India as more people opted to send season's greetings through the instant messaging platform than traditional routes like SMS and greeting cards.
India is the largest market for the Facebook-owned company, accounting for about 160 million of its over 1...
January 6th, 2017Chinese telecom equipment maker ZTE, which is facing US trade sanctions that could severely disrupt its supply chain, is slashing about 3,000 jobs, including a fifth of positions in its struggling handset business in China, company sources said.
The sources said the Shenzhen-based company, one of the world's biggest telecoms gear...
October 3rd, 2016Facebook Inc launched a stripped down version of its popular Messenger app for emerging markets on Monday as it seeks to expand its international footprint.
Messenger Lite, which uses less data and is designed to work in areas with slower internet connections, will roll out in Kenya, Tunisia, Malaysia, Sri Lanka and Venezuela....
September 19th, 2016As per the sources Facebook hired Snapdeal former executive and a high-profile investor Anand Chandrasekaran to help develop strategies for its Messenger app. The announcement could be made tomorrow.
Both Anand and facebook didn’t immediately respond to requests for comment.
Anand Chandrasekaran resume includes company like...
August 31st, 2016WhatsApps recent decision to share user data with parent company Facebook today reached the doorsteps of Delhi High Court, which sought the governments response on the modification.
A bench of Chief Justice G Rohini and Justice Sangita Dhingra issued notice to the Centre on a plea by two users of the most popular instant messaging...
August 25th, 2016Messaging service WhatsApp has updated its global privacy policy, under which it will now share phone numbers of users with its parent company, Facebook.
While the move will help Facebook offer more targeted advertisements on its own platform, WhatsApp will continue to be ad-free, a WhatsApp spokesperson said.
He added that this is the...
August 24th, 2016Software giant Microsoft has bought a smart scheduling app Genee, as part of its effort to embed artificial intelligence (AI) to compete with the likes of Google Now and Apple.
The start-up, which was founded in 2014, will shut down its service on September 1. The financial terms of the deal were not disclosed by Genee founders Ben...
