Tag: call quality

The telecom regulator Trai today launched a new app that would enable subscribers to rate the quality of a phone call. The new MyCall app, along with updated and enhanced versions of MySpeed app and Do Not Disturb app are amongst a slew of web initiatives unveiled by the Telecom Regulatory Authority of India (Trai) today. "As the mobile subscriber base increases, it is important that we continue to get feedback from the customers. The MyCall app will enable mobile phone users to rate their experience about call quality and help Trai gather data on a real time basis," Trai chairman RS Sharma said. After a call ends, the Android app allows users to select their rating and indicate whether the call was made indoor, outdoor or while travelling. Subscribers can also provide addition...