With the world going digital and everything on our fingertips, our mobile phones have become quite an integral part in our daily lives! Eventually most of our daily domestic as well as office-work are now done via mobile-phones. Hence nowadays the fear of losing our phones is much more than that of our wallets!
Our mobile phones now not only have access to our personal lives and data but is a house of all our account details and its access. Mobile phones are now an irreplaceable item that beside its greater support, now needs a better care!
“Every day new mobile-phones are launching; the demands are very high but the supply of services is very minimal! There is a hassle of companies in the market providing an abundant supply of handsets, who often fail in providing an equivalent number of service centers! There is a staggered distribution of service centers which are often very far from the reach. To cater to and solve this time-consuming problem, we launched electronicsewa.com.”
The Start-up
Electronicsewa.com is an online portal aiming at providing services and care to mobile-phones irrespective of brands, by creating an effective and user friendly environment in mobile repair and mobile protection. In Mobile Repair with less than 48 hrs. of repairing time and providing a lifetime of warranty on spare parts.
Electronicsewa.com is a one-stop solution which aims at organizing the service industry of mobile-phones which is very unorganized right now. Electronicsewa.com is basically operating in two categories: Mobile Protection & Mobile Repair. The mobile repair service comes with a pick-and-drop facility, collecting and delivering the package from the doorstep.
The mobile protection feature provides the customers with coverage from accident, burglary, theft and water damage along with Extended Warranty.
“When you buy a new smartphone, it’s like a baby to you! In case it slips from your hand, the shattered screen is more painful than a shattered heart!”, -Manu Sharma, CEO electronicsewa.com
The company also provides extended warranty, where the brand’s 1-year warranty is replicated to the next year by electronicsewa.com. The company has 150+ retail centers alone in NCR and is also present on E-commerce platforms like snapdeal, amazon, eBay.
The USP:
“We provide a lifetime warranty to our services which nobody is giving right now. We are very confident about the genuinety of the spare parts that we use for the repair services. Secondly, our mobile protection plan provides a cover and extended warranty for 2 years which nobody provides!”
The company also provides a unique facility of cashless repair, under which if a mobile gets damaged, we pay for the loss directly to the mobile company. Hence the customer doesn’t need to pay a single rupee at service center and electronicsewa handles the hassle of reimbursements.
The Story From Behind:
Manu had a stint of 7 years in Media Industry and had worked with companies like TV Today Network and Reliance Broadcast with Brands like Aajtak, Headlines Today and 92.7 BIG FM where he used to work for 6 days a week. There were times when he was struggling to even get his phone repaired due to lack of time. Which led to him losing his cool, and had an adverse impact on work too.
After much angst, and unmatched timings of the service centers, he decided to take a conscious step towards electronicsewa.com.
He discussed this idea with one of his closest friends’ Deepak and together they did everything they could to make it happen!
They firmly believed – No matter how much planning goes into initiating a project, it is inevitably engulfed with challenges, unexpected prospects and situations.
Finding the right manpower for the business was not easy as this kind of skill set is not readily available in the market as the employees need to be trained. Each and every small aspect of damage and technical fault for mobile repair has to be kept in mind.