Monday, November 25

Paytm Gets Notice From Indian Post Over The Use Of Term “Postcard”

Indian Post has sent a notice to digital payments company Paytm, asking them to stop using the term ‘postcard’ for one of its newly launched products Paytm Postcards.

The digital wallet firm had recently introduced Paytm Postcards, a digital option to gift money to someone on festive occasions, launced during Rakhsa Bandhan this year. As per the report by TOI, the notice sent by the Department of Posts, said that only India Post has the sole right to use the word ‘postcard‘ under the IPO Act rules and regulations.

At the time of the rollout, a company statement said, “The country’s gifting industry is pegged at $40-42 billion, with several players reporting 20-40% annual growth. Paytm wants to establish itself in personal gifting by offering Paytm Postcards.”


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The notice was addressed to CEO and founder of Paytm Vijay Shekhar Sharma and stated that  the digital wallet must stop using the term with immediate effect.

“It is hereby intimated that the use of word ‘Postcard’ is the sole prerogative of India Post as per the IPO Act and established rules and regulations. Hence, the usage of the word Postcard is an infringement of the terms and conditions of the provisions of rules and guidelines,” said the notice sent by Rahul Kaushik, assistant director general at India Post.

This is perhaps the first time a government of India entity is challenging one of the leading startups in the country on brand infringement.


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