Framebench, a fast visual collaboration platform which, over the past 3 years, enabled more than a 1000 companies to annotate and communicate on visual files in real-time got acquired by Freshdesk. The amount of the deal has not been disclosed.
After weeks of keeping it secret, we’re excited to announce that we’ve been acquired by Freshdesk, Inc and the team will move on to building superior customer engagement experiences in our new roles. – said Framebench Team. We’d like to thank everyone who tried and used Framebench. It’s because of you that we’ve kept building awesome stuff along the way. While we’re not accepting any more sign ups, Framebench will continue to work as is for all current customers.
Some of the questions Framebench team has answered below regarding this acquisition,
What changes will there be to the Framebench product now that you’ve been acquired?
We will no longer be accepting any further purchases or renewals of the Framebench product. We will also be removing the ability to trial the product. If you have any questions, please contact us at [email protected].
I am a paying customer, what will happen to my account?
Everything stays the same for you. If there are any changes in the future, we’ll keep you informed. If you’re looking to transition to another product, we’ll be happy to help you migrate.
I am a customer of Freshdesk, what does this mean for me?
Don’t be surprised if you start to see glimpses of Framebench inside your favourite helpdesk software!
Did all of you move to Chennai? Really?
Yes! The shift has been pretty good. Did you know they have beautiful clean beaches and the movie tickets cost less than $2? If you’re visiting, ping us and we’ll treat you to a Chennai delicacy (umm… courtesy the nice people at Freshdesk).
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