Triliyo received $250,000 in an investment round led by Startup Buddy. Startup buddy is backed by Yuvraj Singh. Several other investors such as Pulse Venture Capital, private equity professional Amit Manocha and a few HNIs also contributed to this funding round. The money drawn out from the investments will be used to measure operations in India and Southeast Asia.
Founded by Abhishek Moharama and Gaurav Gambhir in 2015, Triliyo is an AI-enabled chatbot company which provides ‘software as a service’ (SaaS) solutions to business-to-business (B2B) e-commerce clients working in hotel management. The software provides solutions both by voice and chat. Prontus Technologies owns and directs the company.
Founder Abhishek Moharana used to work with PwC and L&T infrastructure while EY, Bank of America and TCS previously employed Gaurav Gambhir. Renowned cricketer Yuvraj Singh joined the board of Startup Buddy after investing in the company with his investment firm YouWeCan.
Abhishek said about the technological aspect of Triliyo, “We’re creating the next level of customer experience in hotels. Our voice-based concierge service using (smart assistant) Amazon Echo is the first in hotels.”
The company states to have more than 150 clients in and out of India, most prominently in Bengaluru, Mumbai, and Delhi and as far as Bangkok and Canada.
A recent report published by Global Market Insights predicts the Intelligent Virtual Assistant Market to exceed $11 billion by 2024. The development of the virtual assistant market is encouraged by more demands focusing on customer engagement and user experience. Nowadays, companies use Virtual Assistance on their websites and social media channels to become instantly involved with a client.
The report also added that the speech recognition market is expected to grow at a CAGR over 37 percent from 2016 to 2024. This rise is due to the high demand of this technology in medical and automotive sectors. Meanwhile, the market share of Intelligent Virtual Assistant is likely to increase at a CAGR of 35 percent over the predicted line.